Privacy Policy

This Privacy Notice for Phantix Pvt Ltd (“Company,” “we,” “us,” or “our”) explains how and why we collect, store, use, and/or share (“process”) your information when you access our services (“Services”), including but not limited to:

Visit our website at https://www.phantixhq.com/, or any website of ours that links to this privacy notice

Engage with us in other related ways, including any sales, marketing, or events

SUMMARY OF KEY POINTS

This summary highlights important aspects of our privacy notice. For more details on any topic, you can follow the link provided with each key point or refer to the table of contents below to locate the section you need. Alternatively, click here to access the table of contents directly.

What personal information do we collect? When you access, use, or browse our Services, we may collect and process personal information based on your interactions with Phantix Pvt Ltd, your preferences, and the features or products you engage with.

Do we process any sensitive personal information? We do not process sensitive personal information.

We do not process sensitive personal information? Yes, we may collect information from public databases, marketing partners, social media platforms, and other external sources.

How do we handle your information? We collect and process your information to deliver, enhance, and manage our Services, communicate with you, ensure security and fraud prevention, and comply with legal obligations. Additionally, we may process your data for other purposes with your consent. Your information is processed only when we have a legitimate legal basis to do so.

When do we share personal information, and with whom? We may disclose information in certain circumstances and with designated third parties as necessary.

How do we protect your information? We implement organizational and technical measures to safeguard your personal information. However, no method of internet transmission or data storage is entirely secure. While we strive to protect your data, we cannot guarantee that hackers, cybercriminals, or other unauthorized parties will never bypass our security measures and gain improper access to your information.

What rights do you have? Your rights regarding your personal information depend on the privacy laws applicable in your geographic location.

1. WHAT INFORMATION DO WE COLLECT?

In brief: We collect personal information that you provide to us voluntarily. This includes information you share when you register for our Services, express interest in our products or Services, engage in activities on the platform, or contact us directly.

Personal information you disclose to us

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Name
Email - Addresses
Phone Numbers
Job Titles
Usernames
Passwords
Mailing Addresses
Billing Addresses
Debit/Credit Cards

Any Sensitive Information? We do not process sensitive information.

Payment Information: We may collect the necessary data to process your payments, including your payment instrument number and the security code associated with it, when you make a purchase.

Social Media Login Information: We may offer the option to register using your existing social media account details, such as Facebook, Twitter, or other platforms. If you choose this method, we will collect the information outlined in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below. All personal information you provide must be truthful, complete, and accurate, and you are required to inform us of any changes to this information.

Information automatically collected

In brief: Certain information, such as your IP address and browser or device details, is automatically collected when you visit our Services.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data: This consists of service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services. This data is recorded in log files and may include details such as your IP address, device information, browser type and settings, and your activities within the Services (e.g., date/time stamps, pages and files viewed, searches performed, and features used). It also includes device event information like system activity, error reports ("crash dumps"), and hardware settings.

Device Data: We collect data about the devices you use to access our Services, such as computers, phones, tablets, or other devices. Depending on the device, this information may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider or mobile carrier, operating system, and system configuration details.

This data is collected to improve and maintain our Services.

Information collected from other sources

In brief: We may collect some data from public databases, marketing partners, social media platforms, and other external sources.

To improve our ability to offer relevant marketing, promotions, and services to you, and to update our records, we may gather information about you from various sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information may include mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), IP addresses, social media profiles and URLs, and custom profiles, which we use for targeted advertising and event promotion. If you engage with us on a social media platform through your social media account (such as Facebook or Twitter), we may receive personal details like your name, email address, and gender. The specific personal information we collect from your social media account depends on the privacy settings of your account.

2. HOW DO WE PROCESS YOUR INFORMATION?

In brief: We process your information to deliver, enhance, and manage our Services, communicate with you, ensure security and prevent fraud, and comply with legal requirements. We may also use your information for other purposes with your consent.

We process your personal information for several reasons, depending on your interactions with our Services, including:

Account Creation and Management: We may process your information to enable you to create and log into your account, and to maintain and manage your account.

Protecting Vital Interests: We may process your information when necessary to protect someone's vital interests, such as to prevent harm.

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In brief: We process your personal information only when we believe it is necessary and when we have a valid legal reason (legal basis) to do so under applicable law. This includes situations like your consent, compliance with laws, providing services, fulfilling contractual obligations, protecting your rights, or pursuing our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to outline the valid legal bases we use to process your personal information. Therefore, we may process your personal information based on the following legal grounds:

Consent: We may process your information if you have given us explicit permission (i.e., consent) to use your personal data for a specific purpose.

Legal Obligations: We may process your information if we believe it is necessary to comply with our legal duties, such as cooperating with law enforcement or regulatory authorities, exercising or defending our legal rights, or using your information as evidence in legal proceedings in which we are involved.

Vital Interests: We may process your information if we believe it is necessary to protect your vital interests or those of a third party, such as in situations where there is a potential threat to someone's safety.

4. When and with whom do we disclose your personal information?

In brief: We may share your information in certain situations outlined in this section and with the following third parties.

Business Transfers: We may share or transfer your information in relation to or during the negotiations of a merger, sale of company assets, financing, or acquisition of all or part of our business by another company.

5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In brief: We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar technologies (such as web beacons and pixels) to access or store data. Detailed information about how we use these technologies and how you can opt out of certain cookies can be found in our Cookie Notice.

6. How do we manage your social logins?

In brief: If you choose to register or log in to our Services using a social media account, we may gain access to certain information about you.

Our Services allow you to register and log in using third-party social media account details, such as Facebook or Twitter. If you choose this option, we will receive certain profile details from your social media provider. The information we collect may vary depending on the provider, but it typically includes your name, email address, friends list, profile picture, and any other information you have made public on the social media platform.

We will use the information we collect solely for the purposes outlined in this privacy notice or as otherwise specified on the relevant Services. Please note that we do not control and are not responsible for how your third-party social media provider uses your personal information. We recommend reviewing their privacy notice to understand how they collect, use, and share your information, as well as how to manage your privacy settings on their platforms.

7. How long do we retain your information?

In brief: We retain your information only for as long as necessary to fulfill the purposes outlined in this privacy notice, unless otherwise required by law.

We will store your personal information only for the duration necessary to fulfill the purposes described in this privacy notice. If a longer retention period is required or allowed by law (such as for tax, accounting, or other legal purposes), we will retain the information for the required time. No purpose outlined in this notice requires us to retain your personal information for longer than thirty-six (36) months from the start of your account’s inactivity period. When we no longer have a legitimate business need to process your information, we will either delete or anonymize it. If deletion is not immediately possible (e.g., if your information is stored in backup archives), we will securely store it and prevent further processing until it can be deleted.

8. How do we ensure the safety of your information?

In brief: We strive to safeguard your personal information using a combination of organizational and technical security measures.

We have put in place suitable and reasonable technical and organizational security measures to protect the personal information we process. However, while we make every effort to secure your data, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot guarantee that hackers, cybercriminals, or other unauthorized parties will not bypass our security measures and improperly access, steal, or modify your information. While we take steps to protect your personal data, transmitting it to and from our Services is done at your own risk. We advise you to access the Services only in a secure environment.

9. Do we collect information from minors?

In brief: We do not intentionally collect data from or target children under 18 years of age.

We do not intentionally seek data from or target children under 18 years old. By using our Services, you confirm that you are at least 18 years old or that you are the parent or guardian of a minor and consent to their use of the Services. If we become aware that we have collected personal information from users under 18 years of age, we will deactivate the account and take appropriate steps to remove such data from our records. If you believe we have collected data from children under 18, please notify us.

10. Controls for Do-Not-Track Features

In short: You can activate the Do-Not-Track ("DNT") feature in most web browsers and some mobile operating systems or applications to indicate your preference not to have your browsing activity tracked or collected. Currently, there is no unified standard for DNT signals, and as a result, we do not respond to these signals or other mechanisms that communicate your choice to not be tracked. If a standard for online tracking is established in the future, we will update this privacy notice to reflect those changes.

LOCATION

SCO 125, 2nd Floor, Sector 34A,
Chandigarh – 160022, India

info@phantixhq.com
Tel. +917018929298

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